> For the complete documentation index, see [llms.txt](https://helpdesk.smaply.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.smaply.app/account-and-team/about-notifications.md).

# About notifications

Smaply keeps you up to date through two channels: in-app notifications you open from the notification bell at the top-right of the app, and email. Email goes out for invitations only. Everything else stays in-app.

#### What Smaply notifies you about

Smaply notifies you on three kinds of activity. General comments and edits don't trigger a notification, so your list stays focused on things that involve you directly.

| **Trigger**                                            | **Where it shows up** |
| ------------------------------------------------------ | --------------------- |
| Someone @mentions you in a comment                     | In-app only           |
| You're invited to a journey map, workspace, or account | In-app and email      |
| Something is shared with you, or you're granted access | In-app only           |

@mentions live inside card comments, and anyone who can comment can be mentioned, including Viewers. To learn how mentioning works, see [How to comment on a card](/journey-maps/cards/how-to-comment-on-a-card.md).

#### Where notifications appear

Open the **notification bell** at the top-right of the app to see your in-app notifications. The panel sorts them across three tabs:

* **All** - Every notification, newest first.
* **@Mentions** - Only comments where someone mentioned you.
* **Shared with me** - Maps, workspaces, and accounts you've been given access to.

<figure><img src="/files/3qrE7Dq43rbif3CqKQP5" alt="The notification panel open from the bell, with tabs for All, @Mentions, and Shared with me. The All tab is selected and shows an empty state reading No notifications yet, with a line explaining that updates appear when someone mentions you in a comment or invites you to a map, workspace, or account."><figcaption><p>Notification panel, empty state</p></figcaption></figure>

Invitations are the only activity that also reaches you by email, so you'll see an invite both here and in your inbox. For accepting one, see [How to join by invitation](/account-and-team/users-and-roles/how-to-join-by-invitation.md).

#### What you can't configure

Notification preferences aren't adjustable. You can't turn individual notifications on or off, change which activity triggers them, or switch email on for anything beyond invitations.

#### Related topics

<table data-column-title-hidden data-view="cards"><thead><tr><th>Article</th><th>What it covers</th><th data-hidden data-card-target data-type="content-ref">Target</th></tr></thead><tbody><tr><td><strong>How to comment on a card</strong></td><td>Add comments and @mention teammates so they get notified.</td><td><a href="/pages/Kk7GjJu76NovaA8LF2EL">/pages/Kk7GjJu76NovaA8LF2EL</a></td></tr><tr><td><strong>How to invite users</strong></td><td>Add people at the account, workspace, or journey map level and pick their role.</td><td><a href="/pages/F1Nzd1jlynqOnRaG0WSM">/pages/F1Nzd1jlynqOnRaG0WSM</a></td></tr><tr><td><strong>How to join by invitation</strong></td><td>The recipient side: accepting an invite from the email or from your notifications.</td><td><a href="/pages/pX3Gp7orHSwLkvS0VPpW">/pages/pX3Gp7orHSwLkvS0VPpW</a></td></tr></tbody></table>


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