> For the complete documentation index, see [llms.txt](https://helpdesk.smaply.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.smaply.app/account-and-team/customization.md).

# Customization

Account-level customisation: templates, icon templates, and custom branding for exports and shared views. Custom portfolio item types are also configured here in the product, but the helpdesk article lives under [Portfolio > Custom item types](/portfolio/how-to-create-custom-portfolio-item-types.md).

This walkthrough tours the account customization options for admins, from branding and custom card types to icon templates, tags, and AI controls.

{% embed url="<https://www.youtube.com/watch?v=RaOfVtOM1no>" %}

Tags and AI feature controls each have dedicated guides under Account & Team.

#### Why use customization

* Standardise the look of new maps and exports across your whole account
* Apply your own logo, icons, and brand colours so shared views and PDFs feel on-brand

#### In this section

* [**Create and use templates**](/account-and-team/customization/how-to-create-and-use-templates.md) - Save a journey map as a template; use templates when creating new maps.
* [**Use icon templates**](/account-and-team/customization/how-to-use-icon-templates.md) - Create icon templates that icon cards on journey maps can pull from.
* [**Custom branding**](/account-and-team/customization/how-to-set-up-custom-branding.md) - Configure branding (logo, icon, brand colours) and how it appears on PDF exports and shared views.


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