> For the complete documentation index, see [llms.txt](https://helpdesk.smaply.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.smaply.app/account-and-team/how-to-configure-ai-features.md).

# How to configure AI features

Smaply AI is on by default. As an Admin, you decide which AI features your account can use: turn everything off in one click, or switch individual features on and off. The controls live in **Account settings > AI Features** and apply to everyone in the account.

{% hint style="warning" icon="list-check" %}

#### Prerequisites

You need Admin access at the account level. AI settings live in **Account settings**, which only Account admins can open.
{% endhint %}

#### What the AI settings control

The **AI Features** tab holds two levels of control. A single **Smaply AI** switch enables or disables every AI feature for the account at once, and below it a set of per-feature toggles let you keep some AI features on while turning others off. These are account-wide, Admin-controlled settings, so they set what everyone in the account can use rather than a personal preference.

Some organizations turn AI off to meet internal policies on AI use. Most accounts leave it on.

#### How to turn AI features on or off

{% stepper %}
{% step %}
**Open the AI Features tab**

Open **Account settings** from the account name at the top of the left sidebar, then click the **AI Features** tab. The **AI Settings** section shows the account-wide **Smaply AI** control and the per-feature toggles below it.
{% endstep %}

{% step %}
**Turn all AI off, or back on**

In the **Smaply AI** block, click **Disable all** to switch off every AI feature for the account at once. When AI is already off, the same control offers to turn everything back on.
{% endstep %}

{% step %}
**Or switch a single feature on or off**

In **Configure Smaply AI features**, use a feature's toggle to turn just that feature on or off. The change takes effect for the whole account.
{% endstep %}
{% endstepper %}

<figure><img src="/files/IvpjSpgeeigEL9RE5aFR" alt="The AI Features tab in Account settings. An AI Settings heading reads Control access to Smaply AI features for your account. A Smaply AI block has a red Disable all link. A Configure Smaply AI features panel lists four toggles: Journey map create, Research hub, and Visual Import (Figma / Image), all on, and Journey map assistant marked not available and greyed out."><figcaption><p>Account settings > AI Features</p></figcaption></figure>

#### Which features you can control

The per-feature toggles under **Configure Smaply AI features** let you switch each AI feature on or off on its own:

* **Journey map create** - Quickly create journey maps from an AI prompt.
* **Research hub** - Analyze research evidence with AI to extract quotes, insights, and sentiment in the Research Hub.
* **Visual Import (Figma / Image)** - Import journey maps from Figma designs or images using AI.

A feature marked **(not available)** appears greyed out and can't be switched on. There's nothing to configure for it right now.

#### What happens when you turn a feature off

Turning a feature off removes it for everyone in the account:

* The feature is hidden, not greyed out. A disabled AI feature disappears from the product for all users, so people don't see a locked or greyed-out control where it used to be.
* Existing AI content stays. Anything already generated with AI, like a journey map created from a prompt, remains visible and editable. Turning the feature off only stops new AI use.
* Individual users can't switch it back on. The setting is account-wide and Admin-controlled, so no one can override it for themselves.

{% hint style="info" icon="tag" %}
Which AI features you can use also depends on your plan. **Journey map create** is available on the **Free** plan with a monthly cap, and higher plans raise it. **Research hub** is available on the **Repository** plan and above. See [What is included in each plan](/account-and-team/billing-and-plans/what-is-included-in-each-plan.md).
{% endhint %}

#### Related topics

<table data-column-title-hidden data-view="cards"><thead><tr><th>Article</th><th>What it covers</th><th data-hidden data-card-target data-type="content-ref">Target</th></tr></thead><tbody><tr><td><strong>How to create a journey map</strong></td><td>Use Smaply AI to draft a journey map from a prompt, or start from scratch or a template.</td><td><a href="/pages/LfyJzQKJ0Sv9rMnQYKEQ">/pages/LfyJzQKJ0Sv9rMnQYKEQ</a></td></tr><tr><td><strong>What is included in each plan</strong></td><td>See which features, including AI, are available on each plan tier.</td><td><a href="/pages/cVo65js50L1JDRFJTSTu">/pages/cVo65js50L1JDRFJTSTu</a></td></tr><tr><td><strong>About notifications</strong></td><td>Another account-level setting: what Smaply notifies you about and where those notifications appear.</td><td><a href="/pages/fDF2SBvff6heg6x7MiuR">/pages/fDF2SBvff6heg6x7MiuR</a></td></tr></tbody></table>


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