> For the complete documentation index, see [llms.txt](https://helpdesk.smaply.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.smaply.app/account-and-team/users-and-roles.md).

# Users and roles

Managing who has access to your account and workspaces, and what they can do.

#### Why use users and roles

* Control who can reach your account, workspaces, and individual journey maps
* Grant the right level of access (Admin, Editor, Viewer) at each scope without over-sharing

#### In this section

* [**Create account**](/account-and-team/users-and-roles/how-to-create-an-account.md) - Sign up from the marketing site or use the in-app Add account flow.
* [**Join by invitation**](/account-and-team/users-and-roles/how-to-join-by-invitation.md) - Accept an invitation, whether you're new to Smaply or an existing user.
* [**Switch accounts**](/account-and-team/users-and-roles/how-to-switch-between-accounts.md) - Change the active Smaply Account when you belong to multiple.
* [**Access levels and permissions**](/account-and-team/users-and-roles/access-levels-and-permissions.md) - Reference for Smaply's role and scope model: Admin, Editor, Viewer at Account, Workspace, Journey Map.
* [**Invite users**](/account-and-team/users-and-roles/how-to-invite-users.md) - Invite users at account, workspace, or journey-map level. Covers all roles (Admin, Editor, Viewer).
* [**Change a user's role**](/account-and-team/users-and-roles/how-to-change-a-users-role.md) - Change roles at account or workspace level.
* [**Remove a user**](/account-and-team/users-and-roles/how-to-remove-a-user.md) - Remove users and understand what they lose access to.


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