For the complete documentation index, see llms.txt. This page is also available as Markdown.
How to manage workspaces
Rename a workspace to match what your team works on, or delete one you no longer need.
Rename a workspace when its purpose changes, or delete one you no longer need. Both live in the workspace's own Settings, on the Manage workspace tab, not in your account-wide settings.
Prerequisites
Renaming a workspace needs Admin access to that workspace. Creating and deleting a workspace is an account-level Admin action. Both rename and delete happen in the workspace's Settings, on the Manage workspace tab. For how account and workspace access work, see Access levels and permissions.
How to rename a workspace
1
Open the workspace's Settings
In the left sidebar, expand the workspace you want to rename and click Settings. It opens on the Manage workspace tab.
Workspace Settings > Manage workspace
2
Edit the name and save
Under Rename workspace, type the new name in the field and click Save. The workspace re-sorts alphabetically in the sidebar under its new name.
How to delete a workspace
Deleting a workspace removes the workspace and everything in it: its journey maps, personas, portfolio items, metrics, research, and templates.
Warning: Deleting a workspace is permanent and cannot be undone
The confirmation dialog states it plainly: "All data associated with this workspace will be deleted. It can not be restored." There is no archive or recovery step. If you only want to set work aside, archive the individual journey maps, personas, or templates instead.
1
Open Settings and click Delete workspace
In the left sidebar, expand the workspace, click Settings, and on the Manage workspace tab click the red Delete workspace button under Delete workspace.
2
Complete the confirmation gates
In the dialog, type the workspace's name into the field exactly as shown, then tick the acknowledgement checkbox. The Yes, delete this workspace button stays disabled until you've done both.
Delete workspace confirmation
3
Confirm the deletion
Click Yes, delete this workspace to delete it, or No, cancel to back out with nothing changed.
Deleting a workspace is not the same as deleting your account. This only removes the one workspace; your account, your other workspaces, and your sign-in stay intact.
Workspaces can't be archived
There's no archive option for a workspace. Archiving applies only to journey maps, personas, and templates, which move to that workspace's Archive section and can be restored later. A workspace can only be renamed or deleted. If you want to keep a workspace's work but step away from it, archive the items inside it rather than removing the workspace.
Related topics
How to create a workspace
Add a new workspace to your account.
How to copy assets across workspaces
Copy a journey map or template to another workspace.
How to remove a user
Take someone's access away at the account or workspace level.
How to use the Account Library
Share a single synced item across all workspaces in your account.
