Deleting journey maps

How to delete journey maps, templates and personas

To help you avoid accidental loss of data, journey maps and templates cannot be deleted right away. You’ll need to archive a map first before you can permanently delete it. Personas can be archived or deleted right away.

Step 1: Archive the map

1. In your dashboard, go to the journey map you want to delete.

2. Click the three-dot menu (•••) next to the map name or tick the checkboxes for bulk actions.

3. Select “Archive” → The map will be moved to your archive

Step 2: Permanently delete from the archive

1. Go to the archive section in your workspace.

2. Find the map you want to delete or select several maps via the checkboxes.

3. Click “Delete” → This action cannot be undone.

Free Plan Limits

You can create up to 10 journey maps on the free plan. Archived maps still count toward this limit.

To free up space, delete maps from your archive.

Tip: Not sure yet? Keep maps in the archive for now — they’re safe and out of the way, but still restorable.