Guide: Migrate a journey map from Smaply Classic to the new Smaply

On this page, you will find a detailed, step-by-step guide on how to export data from Smaply Classic to Excel (for plans Basic and upwards) and how to import it into Smaply 3.0.

  1. From your Smaply Classic Account, go to your journey map and sort your lanes in a way that makes it easy for you to copy the content from your journey map to Smaply 3.0. When doing so, please consider the following restrictions:

  • Be aware that images will not be copied, they have to be uploaded individually

  • The export of some lanes from Smaply Classic is not compatible with Smaply 3.0, you’ll have to manually create them in Smaply 3.0: Emotional lane, dramatic arc, channel lane, backstage lane, separator lines, file lane, live data lane

  1. Then click “Export” in the top right corner of your screen.

  1. Choose the tab XLS and export the journey map to Excel.

  1. Open Smaply 3.0, sign into your account and create a new journey map

  1. Copy each lane you want to insert into the map individually via CTRL + C.

    1. Don’t copy the first column as it contains the lane information, and is not the first step of your journey map

  1. Before pasting content into your newly created journey map, make sure the new journey map has as many steps as the lane which you are about to paste.

  1. Then simply use Cmd+v on Mac or CTRL+V on Windows and insert the content lane by lane.

  1. Choose the type of content you want to insert in order to have the correct lane in your map.

  1. Now the only thing you have to do is to expand the stage cards accordingly and adapt card formatting if you had any color coding / highlighting on your map.

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