> For the complete documentation index, see [llms.txt](https://helpdesk.smaply.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.smaply.app/integrations/metrics-tools/qualtrics.md).

# Qualtrics

Connect Qualtrics to surface survey responses and experience scores directly on journey-map stages, like CSAT next to a support touchpoint or NPS at the end of an onboarding journey.

#### Why connect Qualtrics

* Ground experience moments in real customer feedback
* Single API-token auth means no admin approval flow

{% hint style="info" icon="tag" %}
The Qualtrics integration is available on the **Governance** plan.
{% endhint %}

#### In this section

* [**Set up Qualtrics**](/integrations/metrics-tools/qualtrics/how-to-set-up-the-qualtrics-integration.md) - Connect at the account level using your Qualtrics API token and base URL.
* [**Use Qualtrics in a metric**](/integrations/metrics-tools/qualtrics/how-to-use-qualtrics-in-a-metric.md) - Add survey data to journey-map metric cards.


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