Qualtrics

Pull survey and experience data from Qualtrics into Smaply journey maps

Connect Qualtrics to surface survey responses and experience scores directly on journey-map stages, like CSAT next to a support touchpoint or NPS at the end of an onboarding journey.

Why connect Qualtrics

• Ground experience moments in real customer feedback

• Single API-token auth means no admin approval flow

The Qualtrics integration is available on the Governance plan.

In this section

• Set up Qualtrics - Connect at the account level using your Qualtrics API token and base URL.

• Use Qualtrics in a metric - Add survey data to journey-map metric cards.