Lanes and columns

Here you learn about lanes, columns and different card types, and how some show a slight divergence in behavior.

Adding lanes and columns

Adding lanes or columns: Hover between two column or lane headers, and a blue plus-button will appear, allowing you to add new elements.

Add a column

Managing lanes or columns: click the three-dot menu to move or delete lanes and columns.

For lanes, there are even more options:

Lane actions

Lane and card types

All lanes and cards are of a specific type, such as text lanes, stage lanes, and more. You might not see all options, depending on what plan you're on.

Cards added to a lane will automatically have the same type as the lane. But the great thing is:

Cards of any type can be placed into lanes of any type.‍

Lane type: Grid

Use the Grid to build channels or tables of any kind. The Grid is made up of sub-lanes, also known as swim lanes, making it ideal for displaying channels, e.g. using the Icon card. You can place cards of any type into the Grid, providing a flexible way to organize and visualize different aspects of your journey map.

Grid lane: Single icons as channels / teams / ...

Grid lane: Processes made of spanned text cards

Lane type: Emotion chart

The Emotion chart is used to display the emotional journeys of either personas or non-personas. Emotions are represented as dots on a 5-point Likert scale ranging from -2 to +2 by default, these values are customizable. You can add as many emotional journeys to your chart as you like, allowing for detailed comparison.

Emotion chart