> For the complete documentation index, see [llms.txt](https://helpdesk.smaply.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.smaply.app/journey-maps/cards/how-to-comment-on-a-card.md).

# How to comment on a card

Every card carries its own comment conversation, so feedback and questions stay attached to the exact step they're about. Open the card details panel, type in the **Comments** section, and press Enter to post. @Mention a teammate to notify them.

{% hint style="info" icon="tag" %}
Commenting on cards is available on the **Repository** plan and above. On **Free**, collaboration is limited to a single journey map.
{% endhint %}

{% hint style="info" icon="clipboard-list" %}

#### In this guide

1. [How to add a comment to a card](#how-to-add-a-comment-to-a-card)
2. [How to @mention a teammate](#how-to-mention-a-teammate)
3. [How to delete a comment](#how-to-delete-a-comment)
4. [What a comment notifies](#what-a-comment-notifies)
   {% endhint %}

***

#### How to add a comment to a card

Comments live in the card details panel, which you open by clicking **Show card details** on the card toolbar, choosing **Card details** from the three-dot menu, or double-clicking the card. The panel works the same on every card type. For the panel itself, see [How to add and edit cards](/journey-maps/cards/how-to-add-and-edit-cards.md).

{% stepper %}
{% step %}
**Open the Comments section**

In the card details panel, expand **Comments**. The heading shows the current count, so an untouched card reads **Comments (0)**.

<figure><img src="/files/ppYIekZY1BlxohDi4VUm" alt="A card details panel with Personas, Card tags, and Comments sections. The Comments section is expanded and reads Comments (0), with an empty Add a comment field below it."><figcaption><p>The Comments section on a card with no comments yet</p></figcaption></figure>
{% endstep %}

{% step %}
**Type your comment**

Click into the **Add a comment** field and write your note. The field grows to fit longer text.

<figure><img src="/files/rVRtOQ1CyMoODhf7ZgqX" alt="The Comments section with a comment being typed into the Add a comment field, reading Should we add a comparison of fee structures here? Customers ask about this a lot during research."><figcaption><p>Writing a comment in the composer</p></figcaption></figure>
{% endstep %}

{% step %}
**Press Enter to post**

There's no separate post button. Pressing Enter submits the comment, the count ticks up, and your comment appears with your name and the time you posted.

<figure><img src="/files/wFajmTyX1eDtUa5y6TXA" alt="A posted comment under a Comments (1) heading, attributed to Smaply Team with a now timestamp and a delete icon, followed by an empty Add a comment field ready for the next comment."><figcaption><p>A posted comment, with the empty composer ready for the next one</p></figcaption></figure>
{% endstep %}
{% endstepper %}

Comments stack in a single list, newest at the bottom, so a back-and-forth on a card reads in order. Anyone with access to the map sees the same conversation.

<figure><img src="/files/qeawnO6OSeiEhz4FA2VE" alt="A Comments (2) section showing two comments in one list, each attributed to Smaply Team with a timestamp and a delete icon. The first asks about adding a comparison of fee structures; the second replies that the author will pull the current fee table and add it as a metric card. An empty Add a comment field sits below."><figcaption><p>A two-comment conversation in the card's comment list</p></figcaption></figure>

***

#### How to @mention a teammate

To pull a specific person into the conversation, type `@` in the composer. A list of the people in your workspace opens, and picking one inserts a mention into your comment.

<figure><img src="/files/XXSgOVJF7kFjKNymOxAT" alt="A comment composer with an @ typed in it. A dropdown below the field lists a workspace member, Smaply Team, with their avatar, ready to be selected as a mention."><figcaption><p>Typing @ opens the list of workspace members to mention</p></figcaption></figure>

Anyone who can comment can be mentioned, including teammates with Viewer access. The mention sends them a notification so they know to look. For what that notification is and where it lands, see [What a comment notifies](#what-a-comment-notifies) below.

***

#### How to delete a comment

Hover or look to the right of any comment for the delete (trash) icon, and click it to remove that comment. Deleting is the only edit available on a posted comment, and the count drops to match.

***

#### What a comment notifies

An @mention is the only comment activity that notifies anyone. The person you mention gets an in-app notification on the notification bell at the top-right of the app. There's no email for mentions, and a plain comment with no mention notifies no one.

For the full picture of what Smaply notifies you about and where, see [About notifications](/account-and-team/about-notifications.md).

***

#### Related topics

<table data-column-title-hidden data-view="cards"><thead><tr><th>Title</th><th>Description</th><th data-hidden data-card-target data-type="content-ref">Target</th></tr></thead><tbody><tr><td><strong>How to add and edit cards</strong></td><td>Parent how-to for the card details panel and the shared mechanics every card type uses.</td><td><a href="/pages/DI00pTOdaJmOwltHKgIa">/pages/DI00pTOdaJmOwltHKgIa</a></td></tr><tr><td><strong>About notifications</strong></td><td>What an @mention sends, where it shows up, and what you can and can't change.</td><td><a href="/pages/fDF2SBvff6heg6x7MiuR">/pages/fDF2SBvff6heg6x7MiuR</a></td></tr><tr><td><strong>How to assign a persona to a card</strong></td><td>Another card details panel section: tag a card with one or more personas.</td><td><a href="/pages/42b6nVolnvr4VE3kfJ6s">/pages/42b6nVolnvr4VE3kfJ6s</a></td></tr><tr><td><strong>How to bulk edit cards</strong></td><td>Apply tags, personas, or formatting across many cards at once.</td><td><a href="/pages/D239Y2x0Gzcz0VuWHA1p">/pages/D239Y2x0Gzcz0VuWHA1p</a></td></tr></tbody></table>


---

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