How to use linked journey map cards

Link another journey map onto a card so you can see its summary and jump to it without leaving the map you're on.

A linked journey map card points to another journey map and shows a snapshot of it right on the card: a thumbnail, the map name, its description, and its performance indicator. It's how you connect a high-level map to a detailed sub-journey, or reuse one sub-flow across several parent maps, and move between them in a click.

A linked journey map card on a journey map lane

Linked journey map cards are available on the Repository plan and above. They aren't available on Free.

To add one, hover an empty cell and click + Add card, then choose Link journey map. It sits under ADVANCED CARDS in the picker. The Link journey map window opens straight away so you can pick the map to link as you add the card.

These cards work the same on a standard journey map and on a hierarchy map, where they are the building blocks that link maps together.

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How to pick the journey map to link

1

Find the map in the Link journey map window

Type in the Search or create journey map field to filter, or scan the Most relevant list. Each result shows the map name, its description, a relevance label like Most relevant or Close match, when it was last updated, and its coordinator.

Link journey map, with the ranked Most relevant list

2

Select a map to preview how the card will look

Click a map in the list. The right pane previews how the linked card will appear before you commit, so you can confirm you've picked the right map.

3

Add the card, or create a new map to link

Selecting a map adds the linked journey map card to the slot. To link a brand-new map instead, type a name in the field and click Create, which makes the map and links it in one step.

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What the linked journey map card shows

The card face is a live snapshot of the map it links to, so it stays current as that map changes. It always shows the map thumbnail, the map name, the description, and the PERFORMANCE INDICATOR (a status chip such as Healthy).

A few fields appear only when they're set on the linked map:

• Coordinator - the person responsible for the linked map, shown when one is assigned.

• Portfolio summary - per-type counts of the pain points, opportunities, and solutions on the linked map, each as a "1 of 6" figure with a segmented bar.

• Tags - the linked map's tags, shown as chips.

If the linked map has no coordinator or tags, those fields are left off the card rather than shown empty.

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How to preview or open the linked map

Select the card to bring up its toolbar, which adds Display and Preview to the left of the shared controls.

The linked journey map card toolbar adds Display and Preview

Preview opens the linked map in an overlay on top of the map you are on, so you can read its full stages, steps, lanes, and cards without losing your place. The overlay header carries a search, a zoom control, a Full screen toggle, and an Edit map button.

Preview opens the linked map in an overlay, in context

Switch on Full screen for a larger read-only view of the same map.

Full screen gives the linked map room to read

To open the linked map for editing, click Edit map, which opens it in a new browser tab so the map you started from stays open behind it. The card details panel carries the same actions: click Show card details to open the panel (header Linked journey), which repeats the map name, full description, and performance indicator above Preview and Go to journey buttons.

The Linked journey details panel, with Preview and Go to journey

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What linked journey map cards share with other cards

Linked journey map cards use the same toolbar tail, card details panel, colour system, and multi-select as every other card type. The card details panel holds the universal Personas, Card tags, and Comments sections beneath the linked-map fields.

See How to add and edit cards for the canonical walkthrough of these shared mechanics.

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Related topics

How to add and edit cards

Parent how-to for shared card mechanics: toolbar, details panel, colours, and headers.

How to create a hierarchy map

Gather journey maps into a dedicated space and link them with these cards as the nodes.

How to choose between a journey map and a hierarchy map

Decide when to capture something as a single journey map and when a hierarchy fits better.

How to use portfolio item cards

Add the pain points, opportunities, and solutions that feed a linked map's portfolio summary.

How to bulk edit cards

Select multiple cards and apply tags, personas, or colour in one go.