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How to archive a journey map

Move a journey map out of your active list while keeping it recoverable, with the option to restore it from the workspace Archive section.

Move a journey map out of your active list while keeping it recoverable. You can bring archived maps back from the workspace Archive section any time.

Prerequisites

You can archive a journey map two ways: from the three-dot menu next to the title inside the map's editor, or from the three-dot menu on the map's row in the journey maps list. Both open the same confirmation modal.

Archive from the journey map editor

Use this when you already have the map open.

1

Open the journey map

From the workspace Journey maps list, click the map you want to archive to open it in the editor.

2

Select Archive from the more menu

Next to the map title in the top bar, click the three-dot menu and select Archive.

The journey map editor top bar with the three-dot menu open next to the map title 'Versioning map'. The menu shows Create a copy, Import from Excel, Export as JSON, and Archive.
Editor > more menu
3

Confirm

In the Archive journey map modal, click Yes, move to archive.

The Archive journey map confirmation modal. The body reads 'Are you sure you want to archive this journey map?' with buttons labelled No, cancel and Yes, move to archive.
Archive journey map confirmation

The editor closes and the workspace journey maps list opens. The map is no longer in the list.


Archive from the journey maps list

Use this when you're already on the journey maps list.

1

Open the journey maps list

In the workspace sidebar, click Journey maps.

2

Select Archive from the row menu

On the row for the map you want to archive, click the three-dot menu and select Archive.

A row's three-dot menu open on the journey maps list. Menu items: Manage access, Share link (view-only), Rename, Create a copy, Import from Excel, Copy as template, Copy to other workspace, Move to hierarchy, Move to library, Manage tags, Archive.
Journey maps list > row menu
3

Confirm

In the Archive journey map modal, click Yes, move to archive.

The row disappears from the list. You stay on the journey maps page.


Where archived journey maps live

Archived journey maps move to the workspace Archive section in the sidebar, between Templates and Settings.

The workspace sidebar showing Dashboard, Workspace, Journey maps, Hierarchies, Personas, Portfolio, Metrics, Research, Templates, Archive, and Settings. Archive sits between Templates and Settings.
Workspace sidebar > Archive

The Archive section organises content by type. Category buttons at the top let you switch between Journey maps, Hierarchies, Personas, and Templates. Journey maps is selected by default.

The list shows the same columns as the active journey maps list: NAME, PERFORMANCE, VIEWED, CREATOR, and TAGS.

The workspace Archive section with the Journey maps tab selected. One archived map named 'test' is listed with columns NAME, PERFORMANCE, VIEWED, CREATOR, TAGS.
Archive > Journey maps, populated

With no archived maps yet, you'll see No archived journey maps above the message "Archived journey maps will appear here for future reference."

On the Free plan you can create up to 10 journey maps, and archived maps still count toward that limit. Archiving won't free up a slot. To make room, delete maps from the Archive (see Archive vs Delete below).


How to restore an archived journey map

Restoring is a one-click action with no confirmation modal.

1

Open the Archive section

In the workspace sidebar, click Archive. Journey maps is selected by default.

2

Unarchive the map

On the row for the map you want to bring back, click the three-dot menu and select Unarchive.

The Archive section row three-dot menu open on an archived map. Two items: Unarchive and Delete.
Archive > row menu

The map disappears from the Archive list and returns to the workspace Journey maps list in its previous place.

Archive vs Delete

The same row menu has a Delete option below Unarchive. Archiving is reversible. Deleting permanently removes the map and cannot be undone. As a safeguard, a journey map has to be archived before you can delete it. The same archive-first rule applies to templates. Personas can be deleted directly.


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