Lanes and columns

Lanes (horizontal rows) and columns (vertical structure) form the grid that cards snap to in a journey map

Lanes are the horizontal rows of a journey map. Columns are the vertical structure. Together they form the grid that cards snap to. Different lane types support different kinds of content: text for narrative, emotion chart for sentiment, grid for multi-row organisation, divider for visual separation.

Why use lanes and columns

• Structure a journey into clear rows and steps, so readers can scan across time and down dimensions

• Match each row to its content with dedicated lane types for narrative, sentiment, matrices, and visual separation

In this section

• Add and manage lanes - Create, rename, reorder, pin, duplicate, and delete lanes (text is the default lane type).

• Add and manage columns - Add, remove, and reorganise the columns of a journey map.

• Emotion chart lanes - Visualise the emotional journey with a sentiment scale.

• Grid lanes - Multi-row lanes for tables, channels, or matrices.

• Flow lanes - Draw connector arrows between cards to map a process or blueprint.

• Divider lanes - Visual separators between sections of a journey.