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How to use grid lanes

Subdivide a lane into named rows that cross your journey's columns, for tables, channels, or matrix-style content.

A grid lane is a single lane split into named rows (sometimes called swim lanes) that cross every column of your map, so you can lay out tables, per-channel breakdowns, or any matrix-style content in one block. Each cell sits where a row meets a column, and holds cards of any type.

A journey map editor showing a grid lane named Process. Two rows labelled Marketing and Back office run down the left of the lane, crossing the map's step columns. A blue Edit rows link sits at the top-left of the lane. The Marketing row holds a blue text card reading Acquisition, and the Back office row holds a red text card reading Know your customer checks.
A grid lane: named rows crossing the map's columns, each cell holding cards

To add a grid lane, use the + Add lane picker and choose Grid under BASIC LANES, the same way you add any other lane. See How to add and manage lanes for the full add and manage flow.


How to set up the rows

A grid lane's rows are the dimensions you're laying out down the side, like teams, channels, or systems. Define them from the Edit rows link at the top-left of the lane.

1

Open Edit rows

Click Edit rows at the top-left of the grid lane. The Edit rows dialog opens, listing the rows the lane currently has.

2

Add, rename, recolour, or reorder the rows

Click + Add row to add a row, and type a name in each row's name field. The colour swatch on each row sets that row's background colour, the drag handle reorders the rows, and the trash icon deletes a row. Click OK to apply.

The Edit rows dialog open over a grid lane. It lists two rows, Marketing and Back office, each with a drag handle, a colour swatch, a name field, and a delete icon. A + Add row link sits below the rows, and an OK button is at the bottom right.
Edit rows: name, recolour, reorder, or delete each row

The row names then run down the left of the lane, one per row, and each row stretches across all of the map's columns.


How cards work in a grid cell

Each cell is where a row crosses a column, and it can hold cards of any type, which is what makes a grid flexible: a text card for a note, an icon card to show the channels active at that step, a metric, or anything else. Text cards are the default, so adding a card to an empty cell gives you a text card unless you pick another type, and a cell can hold more than one card, stacked vertically.

Adding and editing cards in a grid cell works the same as anywhere else on the map. See How to add and edit cards for the card add flow and shared mechanics, and How to use text cards for the cell default.

For an applied example, here's using a grid lane to build a service-blueprint process view:


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