# Service Blueprints {% embed url="" %} Explore how Service Blueprints connect customer experiences with internal processes, and which teams and systems are involved in delivering those experiences. Learn how to create a process view using a grid lane format, which allows for a compact representation of different teams and their roles in the customer journey. Add text cards for each team, describing their specific contributions at each step. Additionally, customize the length of these cards and duplicate them as needed for clarity. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://helpdesk.smaply.app/learning-resources/video-tutorials/service-blueprints.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.