How to import from JSON

Re-import a journey map you exported from Smaply as JSON, to move it between workspaces or bring back a saved copy.

The JSON source brings back a journey map you previously exported from Smaply as a JSON file. It is a Smaply-to-Smaply round-trip: export a map to a .json file from one workspace, then import that file into another. Use it to move a map between workspaces or accounts, or to keep an offline copy you can restore later.

Importing journey maps is available on the Repository plan and above.

Prerequisites

You need Editor access in the destination workspace, since importing creates a new journey map.

JSON import is not an AI reconstruction. It restores the map structure from a file Smaply created, so the result matches the original rather than a rebuilt approximation. It only accepts .json files exported from Smaply, not JSON from other tools.

How to export a journey map as JSON

Start in the map you want to move or back up.

1

Open the journey map

Open the journey map you want to export from its workspace.

2

Choose Export as JSON

Click the three-dot menu next to the map title and choose Export as JSON. Smaply downloads a .json file of the map to your computer.

Journey map title menu > Export as JSON

How to import the JSON file

Switch to the workspace where you want the map to land.

1

Open the import flow

In the destination workspace, open Journey maps and click Import in the toolbar, next to Create journey map.

Journey maps > Import

2

Choose JSON and click Continue

In the Select import source modal, choose JSON (the "JSON import" card), then click Continue.

Select import source

3

Upload the .json file

On the Upload a json file step, drag your file into the dropzone or click Upload. Only .json files exported from Smaply are supported. Then click Import. The map opens in the destination workspace.

Upload a json file

Related topics

How to import from image

Upload a screenshot of a map and let Smaply AI rebuild it.

How to import from Excel

Import a journey map from an Excel or CSV spreadsheet.

How to copy assets across workspaces

Copy a journey map to another workspace without exporting.

How to create a journey map

Start a new journey map from scratch, a template, or AI.