> For the complete documentation index, see [llms.txt](https://helpdesk.smaply.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.smaply.app/personas/how-to-filter-a-journey-map-by-persona.md).

# How to filter a journey map by persona

Narrow a journey map to one or more personas to focus on the cards that apply to them. Useful when a map covers several customer types and you want to look at one experience (or a small group) at a time.

{% hint style="warning" icon="list-check" %}

#### Prerequisites

* At least one persona in your workspace. See [How to create a persona](/personas/how-to-create-a-persona.md).
* At least one card on the journey map has a persona assigned. See [How to assign a persona to a card](/personas/how-to-assign-a-persona-to-a-card.md).
  {% endhint %}

#### How to filter by persona

{% stepper %}
{% step %}
**Open the Filter panel**

In the journey map editor, click **Filter** in the top-left of the canvas, next to **Views**.

<figure><img src="/files/qlaW3ybwoQJRSikaJgeY" alt="The journey map editor for &#x27;L1 Product: Online Account&#x27;. The Filter and Views buttons sit at the top-left of the canvas. Step-description cards show small persona avatars at their bottom edge where personas are assigned."><figcaption><p>Journey map editor > Filter</p></figcaption></figure>
{% endstep %}

{% step %}
**Pick the Personas dimension**

In the filter panel, click **Personas**. The panel lists four filter dimensions: **Lanes**, **Personas**, **Tags**, and **Portfolio items**.

<figure><img src="/files/iXBb2t4nPW2jl6hcEiDL" alt="The filter panel open on a journey map, showing four dimensions: Lanes, Personas, Tags, and Portfolio items. Each has a chevron indicating a submenu. A Clear all option sits at the bottom of the panel."><figcaption><p>Filter panel > dimensions</p></figcaption></figure>
{% endstep %}

{% step %}
**Select one or more personas**

The **Personas** submenu lists each persona assigned to a card on this map as a checkbox, with **\[no persona set]** at the top of the list. Tick one persona or several. The matching mode is **Match any (OR)**, so cards assigned to any of the ticked personas stay visible.

<figure><img src="/files/Uo2bk6kLTqfKQgFVFJgu" alt="The Personas submenu open inside the filter panel. Checkbox options from top: [no persona set], Andre the early-career professional, Priya the household financial juggler, Sofia the first-time saver. A Match any (OR) dropdown sits below the list, with a Clear button at the bottom of the submenu."><figcaption><p>Personas submenu, options listed</p></figcaption></figure>

**\[no persona set]** is the option for cards with no persona assigned. Tick it on its own to see only those cards, or tick it alongside named personas to include both groups.
{% endstep %}

{% step %}
**Review the filtered map**

The map updates immediately. Only cards assigned to a ticked persona stay visible. Cards with no persona are hidden unless **\[no persona set]** is also ticked.

<figure><img src="/files/aMlftL55IUM1QlhmktoG" alt="The journey map filtered by &#x27;Sofia the first-time saver&#x27;. Most cells are empty; the visible Step-descriptions card reads &#x27;Customer begins the online application process, expecting a straightforward and easy experience.&#x27; The top toolbar shows a chip &#x27;Personas: Sofia the first-time saver&#x27;, a Create view link, and a Clear button. The Filter button has a badge showing &#x27;1&#x27;."><figcaption><p>Map filtered by one persona</p></figcaption></figure>

The top toolbar gains a **Clear** button and a **Create view** shortcut for saving this filter as a reusable view. The filter is reflected in the page URL, so you can bookmark the filtered view or share the link.
{% endstep %}

{% step %}
**Clear the filter when done**

You have two ways to clear:

* **Clear** at the bottom of the **Personas** submenu removes only the persona filter, leaving other dimensions in place.
* **Clear all** at the bottom of the main filter panel (or **Clear** in the top toolbar) removes every active dimension.

<figure><img src="/files/8kIGOfrcSwYUPjTG4ohm" alt="The filter panel and Personas submenu open while a filter is active. The Personas row has a &#x27;1&#x27; badge. The Sofia the first-time saver checkbox is ticked, with a Match any (OR) dropdown below. A Clear button sits at the bottom of the Personas submenu, and Clear all sits at the bottom of the main filter panel."><figcaption><p>Per-dimension Clear and Clear all</p></figcaption></figure>
{% endstep %}
{% endstepper %}

***

#### What happens when you select \[no persona set]

Ticking **\[no persona set]** on its own hides every card that has a persona assigned and leaves the cards without an assignment visible.

<figure><img src="/files/k84U1yH5RHGelubvlp14" alt="The journey map filtered to show only cards with no persona assigned. The stage headers (Discover &#x26; Apply, Activate &#x26; Onboard) and step headers remain, along with Pain Points and other untagged cards. Five of the six Step-descriptions cells are now empty because those cards carry personas. The Filter button has a &#x27;1&#x27; badge and the top toolbar shows a Personas chip."><figcaption><p>Map filtered to cards with no persona</p></figcaption></figure>

This is the easiest way to find cards that still need a persona assigned, or to look at content that's intentionally shared across all personas.

***

#### Save a persona view for reuse

If you'll come back to the same persona filter regularly, save it as a view. With the filter applied, click **Create view** in the top toolbar to name and save the combination. See [How to save and apply a view](/journey-maps/filtering-and-views/how-to-save-and-apply-a-view.md).

***

#### Combine persona filtering with other dimensions

You can apply persona filtering on its own or alongside **Lanes**, **Tags**, or **Portfolio items**. Filters across different dimensions combine with AND, so adding a tag filter on top of a persona filter narrows the result further. For the full filter flow across all dimensions, see [How to filter a journey map](/journey-maps/filtering-and-views/how-to-filter-a-journey-map.md).

***

#### Related topics

<table data-column-title-hidden data-view="cards"><thead><tr><th>Title</th><th>Description</th><th data-hidden data-card-target data-type="content-ref">Target</th></tr></thead><tbody><tr><td><strong>Create a persona</strong></td><td>Build a structured persona profile in your workspace so it's available to assign and filter by.</td><td><a href="/pages/q92JEZ67HauDof23i4mL">/pages/q92JEZ67HauDof23i4mL</a></td></tr><tr><td><strong>Assign a persona to a card</strong></td><td>Tag specific cards on a journey map with one or more personas.</td><td><a href="/pages/42b6nVolnvr4VE3kfJ6s">/pages/42b6nVolnvr4VE3kfJ6s</a></td></tr><tr><td><strong>Filter a journey map</strong></td><td>Filter by lanes, tags, or portfolio items, and combine dimensions.</td><td><a href="/pages/TvWyNP7bpL7PzUBbgLJ2">/pages/TvWyNP7bpL7PzUBbgLJ2</a></td></tr><tr><td><strong>Save and apply a view</strong></td><td>Save filter combinations as named views you can re-open later.</td><td><a href="/pages/0biJxUYNUHzaN0wxgwEg">/pages/0biJxUYNUHzaN0wxgwEg</a></td></tr></tbody></table>


---

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