# User management

Admins can invite and manage users as [Admin, Editor, or Viewer](/account-settings/access-levels-and-permissions.md) based on their access level:

**Account Level**

* Account admins can go to *Account Settings > Manage Users* to add users to the account.
* You find the account settings in the bottom of your dashboard navigation

<figure><img src="/files/cbZqcKf81waJmijM5tnC" alt=""><figcaption></figcaption></figure>

**Workspace Level**

* Workspace admins (or higher) can invite users via *Workspace Settings > Manage Users* or *Account Settings > Workspace > Manage Users*.

<figure><img src="/files/gDAIIkpUfyWz6pycASBa" alt=""><figcaption></figcaption></figure>

**Journey map level**

* Journey map admins (or higher) can invite users via *Manage Access > Manage Users* or *Account Settings > Workspace > Manage Users*.

<figure><img src="/files/GNfOFPHGJVbRzW5aI3S7" alt="" width="563"><figcaption></figcaption></figure>

**Understanding user seats**

* A **user is only counted** toward your purchased user seat limit once they have *accepted* the invitation.
* Please mind that users invited to journey maps only are also counted towards the user seat limit.&#x20;
* If a user has multiple access levels, only the **highest level** counts toward the user seat. For example, if you invite User A as an Admin in a workspace and as an Editor in the account, only the Admin role counts toward your user seat limit.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdesk.smaply.app/account-settings/user-management.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
