# Join by invitation

In addition to signing up for an account on the Free plan, you can be invited to a **Shared account**, e.g. by your company or organization.&#x20;

In Smaply, you can be invited on three levels:

1. **Account level:** Access to the whole account with all its workspaces
2. **Workspace level:** Access to certain workspaces within an account
3. **Journey map level:** Direct access to specific journey maps

Once you've received an email invitation to any of the above, there are two options to accept it.&#x20;

### **Option 1: Accepting an invitation from the email**

1. Make sure you're logged into your Smaply account. If you don’t have an account yet, see our "**Sign up for a Personal account**" article.
2. Click the "Join workspace/account" or "**Access the journey map**" link in the invitation email.
3. The new account or workspace will now be available in your Smaply dashboard. The new journey map will appear under "**Shared with me**"

### **Option 2: Accepting an invitation from within your Smaply Account**

1. Make sure you're logged into your Smaply account. If you don’t have an account yet, see our [Sign up for Smaply](https://www.smaply.com/helpdesk/create-account) article.
2. **Navigate to your user icon** in the top right corner of your dashboard.

{% hint style="info" %}
‍*Tip: a small red dot will indicate if there are any pending invitations*
{% endhint %}

<figure><img src="/files/OflSNjFt0QGyF2MLt6pe" alt=""><figcaption></figcaption></figure>

3. **Click on invitations** in the dropdown menu
4. On the invitations page, **accept the pending invitation(s)**
5. **Refresh your browser:** After accepting, refresh your browser, and the new account/workspace will appear in your dashboard. Journey Maps will show up under "Shared with Me."


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdesk.smaply.app/getting-started/accept-invitation-to-shared-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
