Books

Find some book recommendations here.

There is a large number of books on service design out there. We highlighted some of our favourites in this article on the top 20 design thinking books.

Furthermore, we strongly encourage you to read the business bestsellers This is Service Design Thinking and This is Service Design Doing. TiSDT is the theoretical foundation and the background why Smaply was founded, and TiSDD comes with an extra smaller book on how to go about Service Design projects.